This Privacy Notice explains how Reneum Technology Labs Limited (“Reneum”, “we”, “us” or “our”) collects, uses and protects personal data when you visit reneum.com or contact us.

Reneum Technology Labs Limited is registered in the Dubai International Financial Centre (“DIFC”), Dubai, United Arab Emirates.

For any questions about this Privacy Notice or how we handle personal data, please contact us at [email protected].

This Privacy Notice applies to Reneum's public website and associated webpages.

The Website is primarily informational. Users are not currently able to create accounts, make payments, purchase products or services, or enter into transactions with Reneum through the Website.

This Notice also explains our use of cookies and similar technologies, including Google Analytics where you have consented to analytics cookies.

We may process the following limited categories of personal data through the Website:

Website usage data. Where you consent to analytics cookies, we may collect information about how you use the Website, including pages viewed, approximate location derived from your IP address, browser type, device type and referral source.

Communications data. If you contact us by email, including at [email protected], we may process your email address, your name if provided, and any personal information contained in your message for the purpose of responding to your enquiry.

Cookie preference data. We store your cookie preferences on your device so that the Website can remember whether you have accepted or rejected optional analytics cookies.

We do not require users to create an account on the Website and do not intentionally collect special categories of personal data through the Website.

We may process personal data for the following purposes:

to operate, maintain and secure the Website;

to understand how visitors use the Website and improve its content and performance, where you have consented to analytics cookies;

to respond to enquiries or communications you send to us; and

to comply with applicable legal and regulatory obligations.

We only process personal data where there is an appropriate legal basis for doing so.

Cookies are small files that may be stored on your device when you visit a website.

Reneum uses the following categories of cookies:

Strictly Necessary Cookies. These are required for the Website to function correctly and include functionality used to remember your cookie preferences. These cookies do not require your consent.

Analytics Cookies. Where you provide consent, we use Google Analytics 4 to understand how visitors interact with the Website. Google Analytics may use cookies such as _ga and _ga_* to measure Website usage. Analytics cookies are only activated after you provide consent through our cookie banner.

You can reject analytics cookies when you first visit the Website and can change or withdraw your consent at any time through the Cookie Settings available on the Website.

You may also control cookies through your browser settings, although disabling certain cookies may affect Website functionality.

Where you consent to analytics cookies, Reneum uses Google Analytics 4 to obtain information about how visitors interact with the Website, such as the number of visits to particular pages and the types of devices used.

Google may process information collected through Google Analytics on servers located outside the UAE.

Reneum does not use Google Analytics advertising features, advertising personalisation or remarketing through the Website.

If you reject analytics cookies, Google Analytics will not be activated and analytics cookies will not be set through the Website.

Where the DIFC Data Protection Law No. 5 of 2020 applies, Reneum processes personal data only where there is an appropriate legal basis.

Depending on the circumstances, this may include:

Reneum's legitimate interests in operating and securing its Website;

your consent, including for the use of optional analytics cookies;

responding to an enquiry or request you have made; or

compliance with applicable legal or regulatory obligations.

Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before consent was withdrawn.

Reneum may share limited personal data with service providers where necessary to operate and maintain the Website.

This includes Google, which provides Google Analytics where you have consented to analytics cookies.

We may also disclose personal data where required by applicable law, regulation, court order or a competent regulatory or governmental authority, or where reasonably necessary to establish, exercise or protect our legal rights.

We do not sell personal data collected through the Website.

Some service providers may process personal data outside the DIFC or the UAE.

Where personal data is transferred internationally, Reneum will ensure that the transfer is carried out in accordance with applicable DIFC Data Protection Law requirements and that appropriate safeguards are implemented where required.

We retain personal data only for as long as reasonably necessary for the purposes for which it was collected or where retention is required for legal or regulatory purposes.

In particular:

Cookie preferences are retained on your device until they expire, you change your preference or you clear your Website data.

Google Analytics data is retained in accordance with Reneum's configured Google Analytics retention settings and is not retained for longer than reasonably necessary for the purposes described in this Notice.

Email enquiries are retained for as long as reasonably necessary to respond to and manage the relevant enquiry and may be retained for longer where required for legitimate legal or regulatory purposes.

Personal data that is no longer required will be deleted or otherwise securely disposed of where appropriate.

Under the DIFC Data Protection Law, you may have certain rights in relation to your personal data, including, where applicable, rights to:

request access to personal data held about you;

request correction of inaccurate or incomplete personal data;

request deletion of your personal data;

request restriction of certain processing;

object to certain processing;

withdraw consent where processing is based on your consent; and

exercise any other rights available to you under applicable data protection law.

To exercise your rights or ask a question about your personal data, please contact [email protected].

We may need to verify your identity before responding to certain requests.

If you have concerns about how Reneum processes your personal data, you also have the right to raise a complaint with the DIFC Commissioner of Data Protection, where applicable.

Reneum maintains reasonable technical and organisational measures designed to protect personal data against unauthorised access, disclosure, alteration, loss or misuse.

However, no website, electronic storage system or transmission of information over the internet can be guaranteed to be completely secure.

The Website is not directed at children and Reneum does not knowingly collect personal data from children through the Website.

If you believe that a child has provided personal data to Reneum through the Website, please contact us at [email protected].

The Website may contain links to websites or services operated by third parties.

Reneum does not control these third-party websites and is not responsible for their content, security or privacy practices.

We recommend reviewing the privacy information provided by any third-party website you visit.

We may update this Privacy Notice from time to time to reflect changes to the Website, our processing activities or applicable legal requirements.

The date at the top of this Notice indicates when it was last updated.

If you have any questions about this Privacy Notice, wish to exercise your data protection rights or have concerns about how your personal data is handled, please contact:

Reneum Technology Labs Limited

Dubai International Financial Centre

Dubai, United Arab Emirates

Email: [email protected]