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Privacy Notice
Privacy Notice | Reneum Institute
Last updated
This Privacy Notice was last updated on 27 August 2026.
1. Who we are
This Privacy Notice explains how Reneum Labs (“Reneum”, “we”, “us”, or “our”) collects, uses, and protects personal data when you visit reneum.com and related marketing pages.
We are based at Unit GV-00-10-07-OF-02, Level 7, Gate Village Building 10, Dubai International Financial Centre, Dubai, United Arab Emirates.
For privacy questions, contact us at [email protected].
2. Scope of this notice
This notice covers our public marketing website, including pages such as the homepage, marketplace overview, certificates lookup, terms, risk statement, and this privacy notice.
It also covers cookies and similar technologies used on the site, including Google Analytics.
If we later open account, wallet, or investment features to the public, we may collect additional data and will update this notice before those features go live.
3. Personal data we collect
Website usage data: pages viewed, approximate location derived from IP address, browser type, device type, referral source, and similar technical information. This is collected through Google Analytics only if you accept analytics cookies.
Communications data: if you email us (for example at [email protected]), we process your email address, name if you provide it, and the content of your message so we can respond.
Cookie preference data: we store your cookie choice on your device so we can remember whether analytics is allowed.
We do not ask you to create an account on the public marketing site, and we do not intentionally collect special-category data through this website.
4. How we use personal data
To operate and secure the website, including basic page delivery and fraud or abuse prevention.
To understand how visitors use the site and improve content, layout, and performance — only when you consent to analytics cookies.
To respond to enquiries you send us.
To comply with legal, regulatory, or professional obligations that apply to us in the DIFC and elsewhere.
5. Cookies and similar technologies
Cookies are small files stored on your device. We use two categories on this site.
Strictly necessary: required for the site to work as you expect. This includes remembering your cookie preference (stored locally as reneum-cookie-consent). These do not require consent.
Analytics: Google Analytics 4 (measurement ID G-5TZ160DECB) uses cookies such as _ga and _ga_* to measure visits and usage. These cookies are set only after you click Accept in the cookie banner.
You can change or withdraw analytics consent at any time through Cookie settings in the website footer. You can also block cookies in your browser settings. Blocking all cookies may affect some site features.
6. Google Analytics
If you accept analytics cookies, we use Google Analytics to see aggregated information such as how many people visit a page and which devices they use.
Google acts as our analytics provider and may process data on servers outside the UAE, including in the United States. Google’s own privacy information is available at https://policies.google.com/privacy.
We do not use Google Analytics advertising features, ad personalisation, or remarketing on this site.
If you reject analytics cookies, Google Analytics is not loaded and those cookies are not set.
7. Legal bases
Where DIFC Data Protection Law No. 5 of 2020 applies, we typically rely on: (a) our legitimate interests in running, securing, and improving a public website; (b) your consent for analytics cookies; and (c) necessity to respond to a request you make or to meet a legal obligation.
You may withdraw analytics consent at any time without affecting the lawfulness of processing before withdrawal.
8. Sharing and international transfers
We share personal data with service providers who help us run the website, in particular Google (Analytics) when you have consented.
We may also disclose data if required by law, regulation, a competent authority, or to protect our legal rights.
Some providers may process data outside the DIFC or UAE. Where we do so, we take steps appropriate to the context, including contractual protections and your consent for optional analytics tools.
9. How long we keep data
Cookie preference: kept on your device until you clear site data or change your choice.
Google Analytics identifiers: retained according to Google Analytics defaults, typically up to 24 months, unless you reject analytics or delete the cookies earlier.
Email enquiries: kept for as long as needed to handle your request and for a reasonable follow-up period, then deleted or archived if we must retain them for legal reasons.
10. Your rights
Depending on applicable law, you may have the right to request access to your personal data, correction, deletion, restriction of processing, objection to processing based on legitimate interests, and withdrawal of consent.
To exercise these rights, email [email protected]. We may need to verify your identity before fulfilling a request.
If you are unhappy with how we handle your data, you may have the right to complain to the DIFC Commissioner of Data Protection or another competent authority.
11. Security
We use reasonable technical and organisational measures to protect personal data. No website or transmission over the internet is completely secure, so we cannot guarantee absolute security.
12. Children
This website is intended for adults. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, contact us and we will delete it where appropriate.
13. Third-party links
The site may link to third-party websites, including social media profiles. Those sites have their own privacy practices. We are not responsible for their content or how they handle your data.
14. Changes to this notice
We may update this Privacy Notice from time to time. The current version is dated 27 August 2026. Material changes will be reflected on this page.
15. Contact
Reneum Labs
Unit GV-00-10-07-OF-02, Level 7, Gate Village Building 10, Dubai International Financial Centre, Dubai, United Arab Emirates